How to See Your Google Reviews and Easily Manage Them

Author:Alex Lindley
3 min read
Jul 10, 2025
Contributor: Christine Skopec

Prospective customers frequently read Google reviews to make decisions about a business.

That means it’s important to know what people are saying in their reviews about you.

In this article, you’ll learn exactly how to find your reviews on Google. And even get some tips on how to manage them.

How to See Your Google Reviews on Desktop

You can find Google reviews on a desktop device by searching for your business’s name in Google Search or Google Maps.

Let’s go over both methods:

How to Find Your Google Reviews with Search

Search your business name on Google, and you should see your Google Business Profile (GBP).

At the top of the profile, you’ll see your average star rating and total number of reviews.

Click “# Google reviews.” 

Google search result for Gramercy Tavern with star rating, photos, and options like call, directions, and reserve a table

You’ll see a pop-up window showing a full list of your reviews. 

Google reviews panel for Gramercy Tavern showing review filters, sort options, a detailed review, and owner reply

How to Find Your Google Reviews with Maps

Head to Google Maps, search for your business name, and click on your business in the suggestions that appear in the drop-down menu.

Google Maps search for Gramercy Tavern with suggestions and map view showing nearby areas

Your Google Business Profile will appear on the left, showing your star rating and number of reviews near the top.

Click the “Reviews” tab near the top to view all reviews.

Google Maps listing for Gramercy Tavern with star rating, reviews tab highlighted, and map showing location and nearby places

This opens the full review section for your business.

Google Maps screen showing Gramercy Tavern’s reviews tab with star rating, rating breakdown, and nearby map

How to See Your Google Reviews on Mobile

You can check your Google reviews on mobile using the Google Search app, any browser, or the Google Maps app.

How to Find Google Reviews with Search on iPhone & Android

Open the Google app or go to Google in your mobile browser and search for your business name.

You’ll see your Business Profile at the top, along with your average star rating and number of reviews.

Google search result for Gramercy Tavern with star rating, photos, and options like call, directions, and reserve a table

Tap the “Reviews” tab to view all visible reviews from customers.

Google reviews page for Gramercy Tavern showing average rating, review summary, and detailed customer reviews

How to Find Google Reviews with the Maps App on iPhone & Android

Open the Maps app, search for your business name, and tap your listing from the drop-down menu to see your Business Profile.

From there, tap the “Reviews” tab to open the full list of reviews.

Google Maps business profile for Gramercy Tavern with star rating, photos, directions, and reviews tab highlighted

How to Find Google Reviews on Google Play

If your business has a mobile app, you can check reviews on the Play Store.

To view public reviews, search for your app on the Play Store and go to its page.

Google Play Store search results for Fitbit app showing star rating, install button, app info, and related search suggestions

Scroll down to the “Ratings and Reviews” section to see your average star rating and reviews.

Google Play Store ratings and reviews for Fitbit app showing average score, star breakdown, and user comments

How to Analyze Your Google Reviews

Analyzing your reviews helps you see what customers like, what they dislike, and what topics show up often.

Let’s use Doughnut Plant’s Flatbrush location in Brooklyn as an example.

The average rating is 4.5, with most reviews at four or five stars. 

But there are more one-star reviews than two-star, which may point to more intense dissatisfaction when things go wrong.

Google review summary with star rating bars from 1 to 5 stars and a write a review button

Google also highlights common topics mentioned in reviews. 

For instance, “creme brulee donut” shows up 14 times.

Google reviews filter with selectable tags like service, meal, vegan, and highlighted creme brulee donut tag

Clicking into it reveals some insights about visitors’ taste preferences

You’ll also notice many of the reviews come from Local Guides. 

These carry more weight publicly and may show more prominently in search.

Two Google Local Guide reviews with star ratings, review text, and photos of donuts and café interiors

Even with a high average rating, this kind of analysis helps you find patterns you might otherwise miss. And gives you a chance to fix small issues before they become bigger ones.

How to Manage Your Google Reviews

Managing and responding to your Google reviews shows potential customers that you're active, engaged, and willing to address feedback.

You can manage your Google reviews from your Google Business Profile dashboard.

Go to your GBP dashboard and click “Read reviews.”

Google Business Profile dashboard with icons for editing profile, photos, updates, and a highlighted Read reviews button

You’ll see a list of all reviews left for your business.

From there, you can reply, edit a reply, or report a review.

Google Business reviews page showing a 5-star review, business owner reply, and a button to reply to reviews

If you're also getting reviews on platforms like Facebook or Yelp, replying to each one manually can take a lot of time.

To streamline the process, use Semrush's Review Management tool. Which lets you track reviews across multiple platforms.

Review management dashboard for a business showing star rating chart, total reviews, average rating, and auto-reply settings

You can also reply to Google reviews directly in the tool. Either by writing your own message from scratch or by getting help from AI.

Reviews dashboard showing customer reviews with AI-generated reply drafts and reply buttons

You can even turn on auto-replies. Just choose your tone and language, and the tool will do the rest.

AI replies settings panel with auto-reply toggle turned on and language dropdown menu open

Try the Review Management tool today.

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Author Photo
Alex Lindley
With more than a decade of experience as a managing editor, Alex has led content and SEO teams at startups, established enterprises, digital marketing agencies, and print publications. He‘s also a niche site tinkerer and AI enthusiast.
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